If a pet, a stove or a child's bedtime is on the other side of the door, it matters how fast we get there.
A Tudor Door, Leaded Glass and a Window That Stayed Whole
People locked out of older homes often assume the worst. This is a typical example of how it actually goes.
Close to seven in the evening, a woman came home to her Tudor-style house on a quiet River Oaks street and reached into her bag for her keys. They weren't there. Her teenage son had borrowed her car keys that afternoon, and her house key was on the same ring. He was at practice across town with his phone off. Her husband was traveling.
She walked around the house. The French doors at the back were locked. The service door was locked. The front door, original to the house, was locked too. She stood looking at a small leaded-glass window next to the front door and started thinking about breaking it. She knew, and the glazier would take weeks. But she needed to get in, and that seemed like the only way.
She called us instead. The dispatcher asked whether anyone was inside who might need help (only the dog), whether anything was on in the house, and what kind of locks each door had. She described the front door's old brass lock and a newer deadbolt above it, which she said she never used. He asked her not to break any glass and explained that older mortise locks are usually very workable. He said a technician was on the way.
A technician pulled up introduced himself in uniform and held up his ID. He looked at the French doors first, since they were the most convenient entry, then saw through the glass that a top surface bolt was thrown on the inside. No way through there without damage. He moved to the front door.
The deadbolt above was, as she'd said, unlocked. The old mortise lock was the only thing holding the door. Its cylinder was decades old, the pins worn and a little gritty. He worked it with a pick and tension wrench, slowly, since old brass cylinders can bind. It turned on the second attempt, and the latch drew back.
Inside, she showed him her license with the address, and the dog greeted everyone. She had expected to spend the evening sweeping up glass and calling glaziers. He suggested a drop of graphite in the old cylinder and a spare key with a neighbor, and noted that the mortise lock was in good shape for its age.
Getting Into a House Without Damage
Danger Inside Means 911
If a child is alone inside, someone is unwell, or you smell smoke or gas, call 911 first. Fire crews will get in. We can secure the door afterward.
Don't Break the Glass
Climbing in through windows also injures people every year.
Locked Out of My House With Old Hardware
Original mortise locks, rim locks and early deadbolts are often easier to open without damage than people expect, because they predate modern security pins. The technician works slowly to avoid binding worn parts.
A Deadbolt That's Locked
If you're locked out of the house with the deadbolt thrown, expect it to take longer. A thrown deadbolt takes longer, since deadbolts are designed to resist. Most residential deadbolts can still be picked.
Locked Out of House, No Key Anywhere
If the key is lost rather than locked inside, think about who might have it. If it could be tied to your address, ask about rekeying your locks after we get you in.
After Dark on a Quiet Street
If you're locked out of the house at night, wait in your car with the doors locked, with a neighbor, or somewhere lit. The neighborhood patrol may stop to check, which is welcome.
Service Doors and Garage Entries
The easiest way in isn't always the front door. Service entrances and doors from the garage often have simpler locks. Tell the dispatcher about every door, and the technician will choose the least risky one.
Gates on the Drive
Many River Oaks homes have an iron gate across the drive, sometimes with a keypad that runs on its own power or battery. If you're locked out of the house, the gate may be closed too. Tell the dispatcher whether the gate is open, whether it has a manual release, and whether a neighbor or staff member can let the technician through.
Keypads and Smart Locks
Many have a backup key or a 9-volt terminal underneath. We can wake them or open the backup. For a new setup, see smart lock installation.
The Address Check
A photo ID with the address. If it's out of date, add a bill, tax notice or deed. If everything is inside, we check it with you once the door is open.
Service Across River Oaks
A uniformed technician is sent to your location in River Oaks. Westheimer by River Oaks District and Highland Village slows in the late afternoon, Kirby and Shepherd at rush hour, and school traffic around Lamar High School in the morning and afternoon. We'll update it if traffic turns.
Careful Hands on Historic Doors
Every technician arrives in the company uniform with photo ID. They look at every door before choosing one, explain why, and work slowly on original hardware. They never pry frames, kick doors or break glass to save time. Before leaving, they make sure every door they touched locks properly again.
Fast Locksmith 24/7 is licensed and insured, and homeowners across Houston have rated us 5 stars on Google.
House Lockout Service Across River Oaks
River Oaks homes span almost a century. Tudor, Georgian, Colonial and Spanish-style houses from the 1920s through 1950s still have original doors and hardware on many streets, often with leaded or wavy glass nearby. Newer houses have tall pivot doors, multipoint locks and keypads. Most properties have a front entry, a service door and a garage entry, plus a gate on the drive. Each needs a different approach to a lockout, and the house lockout service in River Oaks starts with choosing the right door.
House lockouts in River Oaks usually involve a gated or fenced lot, a long drive and several doors. That sometimes makes it more complicated to reach the front door than to open it. Tell us the gate code or whom to ask, and the technician can come straight in.
Check the other entrances before you call. A garage keypad, a pool house, a side gate or a back door might be open. Don't climb through a window, because the frames are often old and the glass is fragile.
Tell the dispatcher about anything inside that needs attention, such as children, pets or something on the stove. Say it first, so the call is handled with that in mind.
Once inside, the technician looks at the lock. If it's worn or damaged, he'll tell you, and you decide what to do.
If the house has a security system, mention it. Opening a door can trigger an alarm, and a call to the monitoring company beforehand prevents a false dispatch.
Older River Oaks doors are often solid wood with heavy brass. They are worth protecting, and we open them with care for the finish.
We also offer house lockout service in Memorial, Montrose and West University Place. For upgrades afterward, see our residential locksmith page.
Keep the Glass, Get Back In
Call Fast Locksmith 24/7. Tell us your address, which doors your house has, what kind of locks they use, and whether anyone inside needs help.
Estimated Technician Arrival Time
Arrival times vary depending on your location and technician availability.
Actual arrival time may vary depending on your exact location, traffic conditions, time of day, current demand, and technician availability.
Providing your exact vehicle location when calling allows us to give you a more accurate estimated arrival time.
