Planned rekeys are scheduled when it suits you and your roommates.
Three Roommates, a Graduating Resident and a Landlord Two States Away
Many rekeys are mostly coordination. Here's a typical example, told largely from our dispatcher's side of the phone.
The call came from a second-year resident in a townhome near the campus. One of her two roommates had just finished residency and moved to Chicago; a new intern was moving in at the end of the week. The departing roommate had mailed back one key but admitted his girlfriend might still have a copy. The landlord lived out of state.
Our dispatcher took it step by step, calmly. Was everyone safe, and had anything gone missing? Yes, and nothing had. Who was on the lease? All three, and the landlord had approved changes in an email. Could she forward it? She did, while they talked. How many doors had keyed locks? The front door handle set and deadbolt, and the door from the garage. Did they want one key for everything? Yes, three copies plus one for the landlord. What about the garage? A keypad and remotes; the dispatcher reminded her to change the code and clear the old remote too, since a rekey wouldn't touch those. Was anyone in a hurry? She worked nights that week and needed the visit in the afternoon. He booked it for mid-afternoon, said the technician would call when he was on the way.
The technician called on time and arrived in uniform and showed his ID. He checked her ID against the lease and read the landlord's email. He rekeyed the deadbolt and the garage entry with his pinning kit. The front handle set was trickier: its cylinder turned in its housing a little when he inserted a key. The retaining clip was missing, probably from a past repair. He replaced the clip so the cylinder sat firmly, then rekeyed it.
He cut four keys, tested each in every lock, and labeled the landlord's copy. Then he waited while she changed the garage code and cleared the old remote, and checked that the opener no longer answered it. The dispatcher's calm advice, passed on at the door: plan a rekey every summer when roommates change, and put it on the move-out checklist alongside the cleaning.
How Rekeying Works for Shared Homes
New Pins, Same Hardware
A lock opens when your key lifts its tiny pins to exactly the right heights. Rekeying swaps those pins for a different set and cuts keys to match. The deadbolt and handle stay on the door; only the key changes, and every old copy stops working at once.
Rekey When Roommate Moves Out
Plan to rekey when roommate moves out, even when everyone parts on good terms. Copies get lent to partners, left with friends and forgotten in old bags.
Residency and Fellowship Turnover
Summer is the busiest time for rekeys near the Medical Center, as residency years end and new ones begin. Book early in the season if you can, and schedule around nights and call days.
Rekey After Moving In
A rekey after moving into an apartment, townhome or house near the campus is worth doing even if the landlord says the locks were changed. Ask for proof, or ask us to do it with the landlord's approval.
Landlords Who Aren't Local
Many owners of townhomes and condos near the Medical Center live elsewhere. A landlord rekey between tenants can be authorized by email. We'll send the landlord a labeled key if asked.
Keep the Hardware or Start Fresh
Tenants and owners often weigh rekey vs change locks. If the deadbolt and handle set work smoothly and suit the door, new pins are all you need. If parts are worn loose, cracked or missing, as with the handle set's clip in the example above, small fixes can be made during the rekey. Hardware that's beyond that point is worth replacing, and the technician will say so plainly.
One Key for Front, Back and Garage
We can key all locks the same so a single key opens the front door, the back door and the door from the garage. Builders sometimes mix brands in one townhome, and those with different keyways need a matching cylinder first. Roommates generally love having one key instead of three.
Garages, Keypads and Remotes
A rekey doesn't change the garage. Change the keypad code and clear old remotes from the opener that day.
Lease, Deed and Written Approval
Owners can book directly with ID and a deed. Tenants need the landlord's written approval, even a short email, and their names on the lease. If the landlord manages through a property company, the company's approval works the same way.
Students and Short-Term Sublets
Medical and nursing students often sublet rooms for a semester or a rotation. Each sublet is another copy of a key.
When the Landlord Wants to Handle It
Some landlords prefer to book the rekey themselves.
Service Across the Medical Center
Service covers all of the Medical Center, and the dispatcher confirms your address on the call. Most rekeys are planned around shifts and move dates. Shift changes slow Fannin, Holcombe and Main in the early morning and early evening; mid-afternoon is usually easiest. Townhome complexes near the campus often have visitor parking near the entrance only, so tell us where the technician should leave the van.
Patient Technicians Who Handle the Details
You'll be met by a uniformed technician carrying company ID. They check authorization, explain what they're doing, fix small problems they find along the way and test every key in every lock. They leave labeled keys for everyone who should have one. They also note which keys went to whom, so the next changeover is even simpler.
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Rekeying Around the Medical Center
Rekey calls near the Medical Center come from resident and student roommates in townhomes and apartments near the campus, owners in Braeswood Place and Southgate, out-of-state landlords with tenant turnovers and families moving in for a long treatment. Rekey service near the Medical Center peaks every summer. If you're searching for someone to rekey locks near me before a new roommate arrives, call and tell us the date. The busiest weeks are the ones around residency turnover in early summer, when roommates move out and new interns arrive almost on that day.
Rekeying changes the inside of a lock so old keys stop working and a new key takes over. It suits a home with a history of tenants, roommates or contractors.
Gather the keys you have and list the locks to rekey. Front, back, garage entry and any gates. We can set several to one key.
If a lock is worn or damaged, the technician will tell you. Rekeying keeps good hardware and is not the answer for every lock.
Label the new keys. A small tag saves confusion.
Landlords near the hospitals rekey between tenants, because medical residents and travelers move often.
Keep a short record of the date, the doors and who received keys.
Ask whether any lock should be left alone. A rarely used side door can share the new key or stay on its own.
Hand out the new keys before the old ones stop working, so nobody ends up shut out on the first night.
We also rekey locks in Midtown, Meyerland and West University Place. For new hardware, see lock change, and after stolen keys, emergency locksmith.
Estimated Technician Arrival Time
Arrival times vary depending on your location and technician availability.
Actual arrival time may vary depending on your exact location, traffic conditions, time of day, current demand, and technician availability.
Providing your exact vehicle location when calling allows us to give you a more accurate estimated arrival time.
