In a summer downpour, the drive may take a different route, and the dispatcher will tell you honestly what to expect.
A Thunderstorm, a Dead Garage Keypad and a Wet Deadbolt
Houston weather has its own way of making a lockout worse. Here's a typical example from a townhome in East Downtown.
A little before five in the afternoon, a woman pulled up to her three-story townhome a few blocks east of the convention center, just as one of those summer storms opened up. She usually went in through the garage with the keypad on the frame. She tapped in her code. Nothing lit up. A lightning strike nearby had knocked out power on her block a few minutes earlier, and with it, the garage door opener. Her house keys were on the ring she'd left on her desk at the office that morning, because she never needed them. She always used the keypad.
She sat in the car with the wipers going and called us. Our dispatcher had grown up a few miles east and knew what those storms do to the streets around the bayou. Was she safe, and was the car parked on high ground, away from water? Yes, in her driveway. Was anyone inside, or anything on? A cat, nothing else. Which doors had locks? The front door, with a deadbolt and a knob, and the garage. Could she prove she lived there? Her license had the address.
He arrived in uniform and showed his ID through the car window. A neighbor two doors down had come out with a big golf umbrella and offered to hold it. The technician checked the woman's license and looked at the front door. The rain was blowing sideways onto it, and water was running down the face of the deadbolt.
He started with a pick and tension wrench on the deadbolt. The first attempt didn't work: water in the keyway made the pins sluggish, and they wouldn't stay set. He dried the face with a rag, blew out the keyway, and worked more slowly on the second try. The deadbolt turned. The knob took a minute more.
Inside, the cat was fine and annoyed. The technician tested both locks from inside and outside, and sprayed a dry lubricant into the wet cylinders so they wouldn't corrode. Before he left, the power came back on and the keypad lit up again. The neighbor got a towel. The technician's advice: a garage keypad needs power, so keep a real key with a neighbor, or put a keypad deadbolt with its own batteries on the front door.
Getting Back Into a Downtown Home
First, Find Shelter
Wait in your car, under a neighbor's porch or in a nearby business. In a storm, stay off flooded streets and away from downed lines. If someone inside needs help, or there's smoke or gas, call 911 first.
No Key, No Spare, No Climbing
If you're locked out of house with no key, check every door and window from the ground, but don't climb. Balconies and roof decks on townhomes are high and slick in rain. Call us instead. A ladder borrowed from a neighbor in a thunderstorm is how a lockout turns into an emergency room visit.
When the Garage Keypad Goes Dark
Garage openers need power. In an outage, the keypad and remote stop working. Most openers have a manual release, but it's on the inside. A key to the front door, or a battery-powered keypad deadbolt, is the backup.
Rain, Humidity and Sluggish Locks
Water in a keyway makes pins sticky and harder to pick. After a storm, locks can feel stiff for days. We dry and lubricate cylinders when we open them, and we'll tell you if one needs replacing. Doors facing east and south in Downtown Houston take the worst of the blowing rain, and their locks usually show it first.
Deadbolts and Knobs
Most townhome front doors have a deadbolt and a knob or lever. We pick both without damage. If a lock is broken or seized, replacing it is an option, explained before we start.
Townhome Lockout With Several Doors
A townhome lockout may involve the front door, the garage entry and a roof deck. Tell the dispatcher which doors are locked and which might be open. Sometimes the easiest way in is a door you forgot about.
Lofts With a Street Door
A few loft buildings in Downtown Houston have ground-floor units that open straight onto the sidewalk, often with heavy original doors and commercial mortise locks. They're opened the same careful way, though older cylinders can take a little longer. If your building has a desk, see our apartment page instead.
The Address on Your License
Photo ID with the address, or ID plus a lease, deed or utility bill. If your ID is inside, we check it once the door is open.
Backups for the Next Power Cut
Leave a key with a trusted neighbor. Check your opener's battery backup. Consider a keypad deadbolt on the front door. If the lock felt rough, ask about lock replacement.
Getting to Your Door in Any Weather
From driveways to parking lots, we meet you at your location in Downtown Houston. Heavy rain floods low spots near Buffalo Bayou and some underpasses on the east side, so the technician may take a longer way around. Rush hour on I-69 and US-59 and event nights near Daikin Park also slow things down.
Neighborly, Careful Technicians
Our technician arrives in uniform with ID and checks your address before opening anything. They're used to working in the rain, and they'll take care with your door's paint and frame. They explain what they're doing, test every lock and leave things tidy.
Fast Locksmith 24/7 is licensed and insured, and Houston homeowners have rated us 5 stars on Google.
House Lockouts Around Downtown Houston
House lockout calls in Downtown Houston come from townhomes on the east side toward East Downtown, street-level lofts with their own entrance, and homes near the edges of the grid where the downtown streets meet older neighborhoods. A house lockout service downtown is usually short once the technician reaches the door, even in bad weather. If you're searching for a home lockout service near me while waiting out a storm in your car, call and stay dry.
Houses are rare Downtown, but a few townhomes and converted buildings have house-style doors. A lockout in one of them follows the same steps as anywhere: check the other doors, describe the lock and be ready to show you live there.
Please do not climb through a window. Falls hurt, and old glass is easy to break.
Tell the dispatcher if there are children, pets or anything on the stove inside.
We ask for a photo ID, a bill or mail with the address. If your wallet is inside, a neighbor who knows you can help.
Once the door is open, the technician looks at the lock and tells you what he sees.
Keep a photo of your door and lock on your phone. It helps us bring the right parts if the lock turns out to be worn.
We also open homes in Midtown, Montrose and the Heights. For apartment and loft units with a front desk, see apartment lockout, and for new keys, rekey service.
Estimated Technician Arrival Time
Arrival times vary depending on your location and technician availability.
Actual arrival time may vary depending on your exact location, traffic conditions, time of day, current demand, and technician availability.
Providing your exact vehicle location when calling allows us to give you a more accurate estimated arrival time.
