When it's urgent, we treat it that way.
A Stolen Car, a Garage Remote and a Family at Home
Emergencies usually involve several people at once. Here's a typical example from a Memorial evening.
A little after nine at night, a man walked out of a gym near CityCentre and found an empty parking space where his SUV had been. Inside it: his house keys, the garage door remote, and the registration with his home address. A police officer arrived and took the report in the lot. At home in Memorial, his wife was putting their two kids to bed. A neighbor had already come over when she called him, upset.
He called us from the gym lot. The dispatcher kept everyone's role clear. First, was his family safe right now? His wife had locked the front deadbolt and the door from the garage, which only had a knob lock. Second, was there any sign someone had come to the house? No. The dispatcher suggested the wife unplug the garage door opener's power, since the stolen remote could open it, and keep the inside door locked. She did, with the neighbor's help.
Then the plan: rekey every exterior lock that night, add a deadbolt to the door from the garage, and clear the old remote from the opener once it was plugged back in. He asked the wife to have her ID and a utility bill ready at the house, and dispatched a technician directly to the house. A rideshare would bring the husband home.
The technician arrived in uniform and showed his ID to the wife and the neighbor. He checked her license against a utility bill with the address. He rekeyed the front, back and side doors with his pinning kit. At the door from the garage, he bored the door with his drill, installed a Grade 1 deadbolt, and set a heavy strike with 3-inch screws into the stud. The first long screw hit an old nail in the framing instead of wood, so he shifted the strike a hair and drove it again until it bit solidly. Then he plugged the opener back in, cleared all its stored remotes, and paired the wife's remote again.
The husband arrived as the last lock was tested. The technician's advice: never keep the registration and the garage remote in the car together, and treat the door from the garage like a front door.
Handling a Lock Emergency Step by Step
Safety and 911
If someone may be inside who shouldn't be, someone is hurt, or a child or vulnerable person is locked in or out in danger, call 911 first. We'll come once it's safe.
Keys Taken With Your Address
If keys were stolen with a registration, a license or anything that leads to your home, assume they may be tried. A stolen keys locksmith visit makes them useless.
Garage Remotes and Keypads
A stolen garage remote can open the garage. Unplug the opener or use its lock-out feature until the old remotes are cleared, and keep the door from the garage locked.
Doors Forced Open
A locksmith after a break-in looks at the strike, the jamb and the latch as well as the lock. We replace bent hardware, fit heavy strikes with long screws, and tell you if a carpenter is needed. Most doors can be secured.
Urgent Lockouts
Our emergency lockout service covers situations where someone is at risk: a child inside, a person who needs medication, a pet in danger, someone stuck outside in extreme weather. If life is at risk, call 911 first.
Stolen Cars and Car Keys
If your car was stolen with the key, police handle the car. If a spare car key was stolen but the car wasn't, the key can usually be erased from the car's memory when a new one is programmed.
The Garage Entry After a Theft
Many Memorial homes have only a knob lock on the door from the garage into the house. That's the door a stolen garage remote leads to. A deadbolt and a heavy strike there is the single most useful upgrade after a theft.
Gyms, Restaurants and Office Lots
Many car thefts and break-ins that lead to emergency rekeys happen far from home, in gym lots near CityCentre, restaurant lots on Memorial Drive and office garages along the freeway. Keep house keys separate from the car key when you can, never leave a garage remote and a registration in the car together, and consider a garage opener with a vacation lock-out button.
When Family Members Are Split Up
In an emergency, one person is often at the scene with police while another is at home with children. Tell the dispatcher where everyone is. The technician can go straight to the house and work with whoever is there, as long as that person can show they live at the address.
Verifying Identity, Even at Night
We confirm you live at the address or own the business before working.
Coming To You Across Memorial
Across Memorial, the work happens where you are: at the curb, the door or the lot. Late evenings, Memorial Drive and the Katy Freeway usually move well. Rush hours, school times and weekend evenings near CityCentre and Town & Country are slower.
Calm Professionals When You Need Them
Our technicians wear the company uniform and show ID before anything else, which matters when a family is shaken and neighbors are watching. They explain what will happen, work with police if they're on scene, use real hardware rather than temporary fixes, and test every door before leaving.
Fast Locksmith 24/7 is licensed and insured, and Houston customers have rated us 5 stars on Google.
Emergency Calls Around Memorial
Emergencies in Memorial often start somewhere else: a car broken into or stolen from a gym, restaurant or office lot, keys taken with a registration or a license, and a family at home waiting for a plan. Back doors facing wooded lots and greenbelts are where forced entries happen. As an emergency locksmith in Memorial, we focus on getting every door locked with new keys. Morning is for the insurance calls and the paperwork; the night is for making sure everyone inside can sleep.
We also provide emergency locksmith service in Spring Branch, Memorial City and the Energy Corridor.
Emergency calls around Memorial usually involve a forced door, a stolen key, a lost set of keys with an address on the tag, or a lock that won't secure after a break-in. The first priority is to make the property safe.
If you think someone is inside, call 911 first. We come after the police have cleared the area.
Take photographs of the damage before anything is moved. Insurers and police often ask for pictures of the lock, the frame and any broken glass.
After the door is secure, we talk about the next step. A rekey or a lock change stops old keys from working, and that is often the right call after a theft.
If the repair needs a part we don't carry, we secure the door temporarily and arrange the proper fix.
If the break-in involved a car as well, tell us. Stolen car keys, garage remotes and house keys are often taken together, and we can address all of them on one visit.
If the night began with a lockout or a stolen key, see house lockout, rekey service and lock change in Memorial, or our residential locksmith page.
Make the House Safe Tonight
Call Fast Locksmith 24/7. Tell us what happened, whether anyone is in danger, which doors and keys are involved, and where your family is. If anyone is at risk, call 911 first.
Estimated Technician Arrival Time
Arrival times vary depending on your location and technician availability.
Actual arrival time may vary depending on your exact location, traffic conditions, time of day, current demand, and technician availability.
Providing your exact vehicle location when calling allows us to give you a more accurate estimated arrival time.
